Today’s tip is a short one from Paula: “Remember that the vast majority of people staffing the rooms are volunteering. They don’t always know what’s going on, but will help as best they can if you ask nicely. So be nice.”
As someone who’s volunteered in the past… We do want to help you, but sometimes we can’t – when I was stationed on the dealer room floor at CV, I felt awful every time someone asked me where something was and I didn’t know! Alas, a side effect of volunteering is that sometimes you’re not quite familiar with anything outside of your immediate area, particularly for the first few days – I could direct people to the store, the bathrooms, the autograph hall, the artists, tattoo area and certain booths, but one of that day’s half-dozen Clone Wars panels? Forget it.
More related advice in the comments! Anyone who’s volunteered at a Celebration or any such con, feel free to chime in – on-topic!